The Apology & Recovery Composer
DolceDrago 057 — a skill for the sorry that actually lands
What it is
Writes the most botched genre in business: the real apology. Specific acknowledgment of what happened and its impact (never "the inconvenience"), ownership without "but", concrete proportionate repair, the change named, and the second act — the follow-up that proves it. Calibrated from the small miss to the public failure, with the legal flag where admissions carry liability. Use this for client mistakes, ruined customer experiences, missed deadlines, or the public mea culpa. Any business, any scale, any language.
What you receive
a complete apology — specific acknowledgment, clean ownership, proportionate repair, the named change, and the 30-day follow-up that proves it — calibrated to severity and audience
Delivered as a single, complete .md skill file — open it, paste it into any capable chat model, and work. No installation, no account with anyone but us.
Supported models
- Claude (Opus/Sonnet)
- ChatGPT (GPT-4o/5)
- Gemini
- any capable chat model
People reach for it when
- “apologize to a client for a mistake”
- “write an apology that doesn't sound corporate”
- “we messed up an order how do we say sorry”
- “public apology for a business mistake”
- “make it right with a customer after a failure”
Record
lineage: first-party house build
gates passed: demand-evidence · function-fit · beats-the-blank-page
status: IN THE COLLECTION
Sale-time bench runs and the fix-or-refund log attach to this record when the payment room opens.
In the collection. The sale room is being fitted; this work goes on sale when it opens.
Join the house — be written to when sales openBack to the collectionLicense
Free-shelf works ship under the DolceDrago House License — use the outputs freely, personal or commercial; the work file itself stays with the house.