The Crisis Comms Pack
DolceDrago 063 — a skill for the hour when silence speaks
What it is
Builds the pack you need before you need it: the crisis inventory and stakeholder order (staff first, affected before general), the first-hour protocol with the holding-statement formula (what we know, what we're doing, when we'll update), statement craft that says what you don't know without speculating, the kept update cadence, and the post-crisis recovery arc. Use this to prepare in peacetime, or in the first hour of an outage, breach, recall, or firestorm. Any organization, any scale, any language.
What you receive
a complete crisis comms pack — the peacetime risk and stakeholder map, the first-hour protocol with holding-statement formula, statement craft under pressure, the update cadence, and the recovery arc
Delivered as a single, complete .md skill file — open it, paste it into any capable chat model, and work. No installation, no account with anyone but us.
Supported models
- Claude (Opus/Sonnet)
- ChatGPT (GPT-4o/5)
- Gemini
- any capable chat model
People reach for it when
- “crisis communication plan for my business”
- “holding statement for an outage or incident”
- “what to say during a data breach or recall”
- “handle a social media firestorm”
- “who do we tell first when something goes wrong”
Record
lineage: first-party house build
gates passed: demand-evidence · function-fit · beats-the-blank-page
status: IN THE COLLECTION
Sale-time bench runs and the fix-or-refund log attach to this record when the payment room opens.
In the collection. The sale room is being fitted; this work goes on sale when it opens.
Join the house — be written to when sales openBack to the collectionLicense
Free-shelf works ship under the DolceDrago House License — use the outputs freely, personal or commercial; the work file itself stays with the house.