Complaint Intake Kit

The first hour decides whether everything after it is survivable — receive, protect, route, record, and do not investigate.

What it is

The first hour of a workplace complaint, run by someone who knows the person receiving it is not the person who decides it. Captures the account verbatim, takes the safety call first, classifies the allegation into the families that go formal whatever the complainant wants, checks the receiver for conflict, and routes with the reason written down. For founders and managers who are the HR function and have just been told something they were not trained to hear.

What you receive

a workplace complaint received properly in its first hour — the account captured in the complainant's own words uncontaminated, the safety decisions taken first, the triage of what is alleged and where it goes, the confidentiality limits and anti-retaliation position given to both sides, interim measures that do not punish the person who spoke, and the note, preservation notice, decision log and handover pack handed to whoever investigates — an instrument that receives and routes, and never investigates, adjudicates or states the law

Delivered as a single, complete .md skill file — open it, paste it into any capable chat model, and work. No installation, no account with anyone but us.

Supported models

• Claude (Opus/Sonnet)
• ChatGPT (GPT-4o/5)
• Gemini
• any capable chat model

People reach for it when

• “employee told me a colleague harassed her what do I do first”
• “can I promise confidentiality to a complaint at work”
• “how to take notes when an employee reports another employee”
• “when do I tell the person being complained about”
• “complaint intake process small company no hr”

Record

In the collection. The sale room is being fitted; this work goes on sale when it opens.

License

Free-shelf works ship under the DolceDrago House License — use the outputs freely, personal or commercial; the work file itself stays with the house.