Product Quality Incident Protocol

Hold the stock first, take the safety judgment second, and let no revenue figure share a sentence with either.

What it is

The first eight hours of a physical-goods quality failure, run as a sequence instead of a scramble: hold the stock on suspicion, establish scope from batch records and retained samples, take the safety judgment independently of the commercial one, and route every regulatory question — recall, withdrawal, notification, deadline — to qualified counsel and the competent authority with a fact pack they can act on. For manufacturers, brand owners, importers and anyone whose name is on the label.

What you receive

a quality failure in physical goods run in the right order — stock held before blame is discussed, the traceability read that fixes the true scope, the safety judgment recorded separately from and before the commercial one, the fact pack that routes every recall and notification decision to counsel and the competent authority, the trade and consumer notification sequence with the refund position, and the file closed on root cause, corrective action and a verification date

Delivered as a single, complete .md skill file — open it, paste it into any capable chat model, and work. No installation, no account with anyone but us.

Supported models

• Claude (Opus/Sonnet)
• ChatGPT (GPT-4o/5)
• Gemini
• any capable chat model

People reach for it when

• “we shipped a defective batch what do we do first”
• “product quality incident procedure for a small manufacturer”
• “how to find out which customers got the bad lot”
• “do I have to tell the authorities about a faulty product”
• “quality incident report with root cause and corrective action”

Record

In the collection. The sale room is being fitted; this work goes on sale when it opens.

License

Free-shelf works ship under the DolceDrago House License — use the outputs freely, personal or commercial; the work file itself stays with the house.