Consumer Dispute Kit

Nobody is deciding whether you are right — they are deciding what you cost. Bring the better file and the calmer deadline.

What it is

The dispute with the builder, landlord, insurer, airline or retailer, handled as the desk that answers it handles it: a file with a reference, a named remedy, a dated deadline and a ladder. Sizes the ask, assembles the evidence, drafts the complaint to the function that can decide it, maps the escalation with its clocks, and fixes in advance the point at which continuing costs more than winning. For private individuals with a real grievance and no lawyer on retainer.

What you receive

a consumer dispute run as a file instead of an argument — the remedy named and sized before the first message, the evidence indexed, the complaint written to the function that can actually decide it, the escalation ladder through the firm's own stages to the ombudsman, regulator or small-claims route with its deadlines flagged for advice, and the stop point written down while you are still calm

Delivered as a single, complete .md skill file — open it, paste it into any capable chat model, and work. No installation, no account with anyone but us.

Supported models

• Claude (Opus/Sonnet)
• ChatGPT (GPT-4o/5)
• Gemini
• any capable chat model

People reach for it when

• “how to complain to a company that keeps ignoring my emails”
• “builder did bad work and stopped answering what can I do”
• “insurance claim rejected how do I escalate to the ombudsman”
• “formal complaint letter to get a refund from a retailer”
• “landlord won't return my deposit what do I write”

Record

In the collection. The sale room is being fitted; this work goes on sale when it opens.

License

Free-shelf works ship under the DolceDrago House License — use the outputs freely, personal or commercial; the work file itself stays with the house.