Process Mapping Kit
Map what happens, not what is supposed to happen — then fix the one element that owns the clock, and nothing else.
What it is
The process as it is, not as it is described. Follows real units end to end, puts the handoffs and the waits on the page where a spoken account omits them, and separates the step everyone complains about from the one that owns the clock. Proves the constraint before touching it, applies eliminate, simplify, combine and automate in that order, predicts each effect in writing, then re-measures and writes the winner into a standard with an owner and a trigger. For owners and operations leads whose work takes three weeks and four hours.
What you receive
a process mapped as it truly runs and fixed where it actually hurts — every handoff, wait, decision and rework loop found by following real units rather than by asking a meeting, touch time set against elapsed time, the bottleneck proven by evidence and not by complaint, a redesign predicted in writing before it is made, and the standard, owner and trigger that hold it
Delivered as a single, complete .md skill file — open it, paste it into any capable chat model, and work. No installation, no account with anyone but us.
Supported models
- Claude (Opus/Sonnet)
- ChatGPT (GPT-4o/5)
- Gemini
- any capable chat model
People reach for it when
- “how to map a process the way it really runs not the official version”
- “why does this job take three weeks when it is four hours of work”
- “how to find the real bottleneck in our order process”
- “process mapping template for a small business”
- “we sped up a step and nothing got faster”
Record
lineage: first-party house build
gates passed: demand-evidence · function-fit · beats-the-blank-page
status: IN THE COLLECTION
Sale-time bench runs and the fix-or-refund log attach to this record when the payment room opens.
In the collection. The sale room is being fitted; this work goes on sale when it opens.
Join the house — be written to when sales openBack to the collectionLicense
Free-shelf works ship under the DolceDrago House License — use the outputs freely, personal or commercial; the work file itself stays with the house.