Terms & Policies for SaaS and Subscription Software
DolceDrago 353 — a skill for the contract nobody reads until the service is down
Variant of Nº061 — The Terms & Policies Generator
What it is
The terms rewritten for a business that ships nothing and promises everything: continued access to software it keeps changing, holding the customer's data while it does. Builds the four clauses a procurement lawyer reads first — availability and credits, data ownership and return, suspension for non-payment, the right to change the service — and makes each survive the day it is invoked. For founders and counsel at SaaS businesses fixing boilerplate before an enterprise deal lands.
What you receive
a terms set for a subscription software business — availability written measurement-first with credits and their remedy stated, customer data owned and returnable on a named exit runway, suspension laddered ahead of deletion, and change split into notice classes
Delivered as a single, complete .md skill file — open it, paste it into any capable chat model, and work. No installation, no account with anyone but us.
Supported models
- Claude (Opus/Sonnet)
- ChatGPT (GPT-4o/5)
- Gemini
- any capable chat model
People reach for it when
- “terms of service for a b2b saas with an uptime sla”
- “what happens to customer data when a customer stops paying”
- “can we suspend an account for non payment and how much notice”
- “we want to remove a feature what do our terms need to say”
- “our terms were copied from another saas and the sla is impossible”
Record
lineage: variant · parent 061
gates passed: demand-evidence · function-fit · beats-the-blank-page
status: IN THE COLLECTION
Sale-time bench runs and the fix-or-refund log attach to this record when the payment room opens.
In the collection. The sale room is being fitted; this work goes on sale when it opens.
Join the house — be written to when sales openBack to the collectionLicense
Free-shelf works ship under the DolceDrago House License — use the outputs freely, personal or commercial; the work file itself stays with the house.